wishy washy over your request? No worries! Notify us within 48 hrs post your discussion with the designer, and we’ll help you with the cancellation. A full / partial refund of your booking amount shall be processed against your original payment method, within 15 business days, from the date of agreed upon discussion.
- Full cancellation of the project is possible during the project discussion stage i.e. till the sales order is not created. Sales order is created 48 hrs; post the designer-client discussion.
- Post Design stage (Final order): Vatika Interior solutions cannot offer cancellations post your order has gone for final touch ups and is ready to come home to you.
- In the unlikely event of you cancelling the project with us post 48 hrs, no refunds shall take place.
Cancellations and refunds shall also not be entertained after paying 50% of the project amount; However, we would still provide grievance support, in order to address your concerns. Tell us how we can serve you better by writing to us at VIS@Vatikagroup.com or by directly speaking to us at +91 9717786866.